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Printing Printer in use

I have a new Canon Pixma 3160 printer but every time I try to print, the message is printer is in use.


MacBook Air 13″, OS X 10.11

Posted on Nov 7, 2022 6:33 AM

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Question marked as Best reply

Posted on Nov 7, 2022 7:39 AM

Hi,


Is this a G3160 or TS3160 model?


Both models are listed in About AirPrint - Apple Support. An AirPrint-enabled printer can be used without additional drivers, provided that the printer and the Mac computer are connected to the same network (Wi-Fi router).


Which macOS version are you using? How is the printer connected?


If you are using the driverless AirPrint technology, and there is a problem, you could try the following full procedure (in this order, with these waiting times):

Power off the Wi-Fi router, the printer, the Mac, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Finally, power on all other devices/computers.


Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

1 reply
Question marked as Best reply

Nov 7, 2022 7:39 AM in response to juliegfoster

Hi,


Is this a G3160 or TS3160 model?


Both models are listed in About AirPrint - Apple Support. An AirPrint-enabled printer can be used without additional drivers, provided that the printer and the Mac computer are connected to the same network (Wi-Fi router).


Which macOS version are you using? How is the printer connected?


If you are using the driverless AirPrint technology, and there is a problem, you could try the following full procedure (in this order, with these waiting times):

Power off the Wi-Fi router, the printer, the Mac, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Finally, power on all other devices/computers.


Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Printing Printer in use

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