iPhone 13 AirDrop, not working

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Level 1

12 points

iPhone 13 AirDrop, not working

My wife and I have the same iPhone 13 and used to be able to airdrop we can no longer do so we have done all the troubleshooting steps suggested is this something you can add please

iPhone 13, iOS 16

Posted on Nov 7, 2022 8:16 AM

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Answer 1

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GeeZ06

Level 4

2,796 points

Nov 7, 2022 8:23 AM in response to prime26

Hello prim26, Make sure you and your wife have Wi-Fi turned on. Even if you are away from your home network you still need Wi-Fi turned on to do AirDrop. I don't really understand that myself, but it works with the Wi-Fi turned on. The other thing to check is your AirDrop settings under Settings > General > AirDrop. Select the appropriate option.

How to use AirDrop on your iPhone or iPad - Apple Support

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Answer 2

prime26 Author

Level 1

12 points

Nov 7, 2022 10:33 AM in response to GeeZ06

As I said, I have followed all of the settings exactly I even set my network settings I can send to my wife’s phone, but she cannot send mine who’s phone would be at fault

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Answer 3

GeeZ06

Level 4

2,796 points

Nov 7, 2022 10:45 AM in response to prime26

Hello prime26, That is ODD. In that case I would Contact Apple Support at the Top Right of this screen.

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iPhone 13 AirDrop, not working

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