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My iMac keyboard after the new update is not working , I’m currently waiting for it to open and start working. What does that mean. ?

If the keyboard doesn’t open and it’s not working does it have to do with the dust or is it some problematic stuff ? It says to keep the iMac open for like an hour now !

iMac 24″, macOS 12.6

Posted on Nov 7, 2022 1:06 PM

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Question marked as Apple recommended

What do you mean by "keyboard doesn’t open".


Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Posted on Nov 7, 2022 3:02 PM

1 reply
Question marked as Apple recommended

Nov 7, 2022 3:02 PM in response to Elenapkeh

What do you mean by "keyboard doesn’t open".


Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


My iMac keyboard after the new update is not working , I’m currently waiting for it to open and start working. What does that mean. ?

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