Can’t read messages

When I open messages on certain contacts on my phone I can’t read the messages: it just shows that is loading. If I do see the messages they disappear. How can I fix this?

Posted on Nov 7, 2022 1:27 PM

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Question marked as Top-ranking reply

Posted on Nov 9, 2022 12:26 PM

Hello Pink878,



Thanks for choosing the Apple Support Communities. To start, do you notice this happening on SMS messages (green), iMessages (blue), or both? Also, does this happen on Wi-Fi as well as cellular data?


Here are a few steps that may resolve the issue:

  1. Close the app and re-open it - Close an app on your iPhone or iPod touch - Apple Support
  2. Restart your iPhone - Restart your iPhone - Apple Support
  3. Update your iPhone (iOS 16.1.1 was just released) - Update your iPhone, iPad, or iPod touch - Apple Support


Give those steps a try, and let us know if they help.



Cheers!


1 reply
Question marked as Top-ranking reply

Nov 9, 2022 12:26 PM in response to Pink878

Hello Pink878,



Thanks for choosing the Apple Support Communities. To start, do you notice this happening on SMS messages (green), iMessages (blue), or both? Also, does this happen on Wi-Fi as well as cellular data?


Here are a few steps that may resolve the issue:

  1. Close the app and re-open it - Close an app on your iPhone or iPod touch - Apple Support
  2. Restart your iPhone - Restart your iPhone - Apple Support
  3. Update your iPhone (iOS 16.1.1 was just released) - Update your iPhone, iPad, or iPod touch - Apple Support


Give those steps a try, and let us know if they help.



Cheers!


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Can’t read messages

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