not work camera on iphone 13

Hi, in 21th july changed screen in official service, after 3 month doesn't work cameras (front and back) and face id. Phone did not fall, open camera, and see it's not work,only black screen, after 1 minute not work face id.

Posted on Nov 8, 2022 8:58 AM

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Nov 10, 2022 12:43 PM in response to enot_v_seti

Hi enot_v_seti,


If the camera is not working on your iPhone, you can follow the steps in If the camera or flash on your iPhone, iPad, or iPod touch isn't working:


  1. "Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
  2. Test the camera by trying to take a photo.
  3. Test the LED flash:
    1. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
    2. Tap the Flashlight button."


Then continue to the following:


"If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

  1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
  2. Restart your iPhoneiPad, or iPod touch
  3. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button."



Note: "If the camera or flash still isn't working properly, contact Apple Support to discuss service options."



Take care.

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not work camera on iphone 13

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