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Oconnell34 Author

Level 1

4 points

No access to Apple ID used to set up iPhone

Don’t have access or even remember the trusted # I had when this phone was first set up

[Re-Titled by Moderator]

iPhone 12

Posted on Nov 8, 2022 10:13 AM

Top-ranking reply

Eric Root

Level 10

684,591 points

Posted on Nov 8, 2022 10:58 AM

If you are the original owner, contact Apple. Apple can remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.

Request additional support for unlocking your device. -

You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.

Genius Bar Reservation and Apple Support Options - Apple.

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No access to Apple ID used to set up iPhone

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