Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"Open with" and Change All will not change default

I want to set my machine to open all .jpg and .png files in Photoshop. But when I "get info" for an individual file, and change "Open with" from Acrobat to Photoshop, then it Change All, the dialog box simply goest back to Acrobat.

Frustrating!

MacBook Pro 15″, macOS 10.14

Posted on Nov 8, 2022 2:11 PM

Reply
Question marked as Best reply

Posted on Nov 9, 2022 9:04 AM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


1 reply
Question marked as Best reply

Nov 9, 2022 9:04 AM in response to Jmaharry

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


"Open with" and Change All will not change default

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.