IPad Air will not unlock black screen showing.

Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour - preferably overnight. Then, while still connected to external power, try a forced-restart:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at the extreme bottom-left of this page. Alternatively, if younhave access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

dbritt Said:

"IPad Air will not unlock black screen showing.: IPad Air will not unlock black screen showing. When I close the porfolio cover it sleeps and won't wake up? Pushing the home button and power button does not show the apple logo."

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Troubleshooting iPad Power:

A. Try what is on these Links:

• If your iPad won't Charge - Apple Support

• If the Screen isn’t Working On your iPhone or iPad - Apple Support



• If your iPhone, iPad, or iPod touch won't Turn On or is Frozen - Apple Support