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why was the money withdrawn for the subscription Apple Music, but the check and payment did not go through?

Posted on Nov 9, 2022 3:46 AM

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Question marked as Best reply

Posted on Nov 9, 2022 11:20 PM

Hi LizaVrublevska

Welcome to the Apple community.


We are all Apple users, like, yourself, in this community.

We have no access to your accounts or details to check this out for you.


To put things right:

You might want to reach out to the Billing Support team who could access your account details:

There is a "Get Support" link (or an app) at the bottom of their webpage (link below)

Subscriptions and Billing - Official Apple Support


All the best :-)

1 reply
Question marked as Best reply

Nov 9, 2022 11:20 PM in response to LizaVrublevska

Hi LizaVrublevska

Welcome to the Apple community.


We are all Apple users, like, yourself, in this community.

We have no access to your accounts or details to check this out for you.


To put things right:

You might want to reach out to the Billing Support team who could access your account details:

There is a "Get Support" link (or an app) at the bottom of their webpage (link below)

Subscriptions and Billing - Official Apple Support


All the best :-)

why was the money withdrawn for the subscription Apple Music, but the check and payment did not go through?

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