not receive notification after update

Hello milenafrompleven,

Welcome to Apple Support Communities!

If we understand your post correctly, you're not receiving app notifications when the app is closed but if you open the app then you get the notifications. We'd like to help!

Let's make sure that your notification settings are set to how you want to receive them.

"Change notification settings

Most notification settings can be customized for each app. You can turn app notifications on or off, have notifications play a sound, choose how and where you want app notifications to appear when your device is unlocked, and more.

1. Go to Settings  > Notifications.
2. Choose how you want notifications displayed on the Lock Screen:

• View just the number of notifications: Tap Count.
• View the notifications grouped into stacks by app: Tap Stack.
• View the notifications in a list: Tap List.

1. When notifications arrive, you can change the layout by pinching the notifications on the Lock Screen.
2. To schedule a notifications summary, tap Scheduled Summary, then turn on Scheduled Summary.
3. Select the apps you want notifications for in your summary, set a time for delivery of your summary, then tap at the top left. (See schedule a notifications summary.)
4. To choose when you want notification previews to appear, tap Show Previews, select an option—Always, When Unlocked, or Never—then tap  at the top left.
5. Previews can include things like text (from Messages and Mail) and invitation details (from Calendar). You can override this setting for individual apps.
6. Tap an app below Notification Style, then turn Allow Notifications on or off.
7. If you turn on Allow Notifications, choose when you want the notifications delivered—immediately or in the scheduled notifications summary—and turn Time Sensitive Notifications on or off.
8. For many apps, you can also set a notification banner style and turn sounds and badges on or off.
9. Tap Notification Grouping, then choose how you want the notifications grouped:

• Automatic: The notifications from the app are grouped according to organizing criteria within the app, such as by topic or thread.
• By App: All the notifications from the app are grouped together.
• Off: Turn off grouping.

To turn off notifications selectively for apps, go to Settings > Notifications > Siri Suggestions, then turn off any app.

When you use Focus, it delays the delivery of notifications on iPhone to prevent interruptions. You can schedule a time to receive a summary of the notifications you missed. See Schedule a notification summary."

Change notification settings on iPhone

Another thing to check is to ensure that you don't have Do Not Disturb enabled. This feature being turned on would prevent you from getting any notifications.

Use Do Not Disturb with Focus on your iPhone or iPad

Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

milenafrompleven,

Since it's after opening the app, make sure the app itself has Background App Refresh turned on so it can refresh effectively to send the notification: Settings > General > Background App Refresh

If you still aren't getting notifications, restart your iPhone which can give it a fresh start: Restart your iPhone - Apple Support

1. Press and hold the side button until the power-off slider appears.

2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.

3. To turn your device back on, press and hold the side button until you see the Apple logo.

@appleteam - I have the same issue after upgrading to 15.7.1 on my iPhone 7 Plus.

i do not see any notifications on lockscreen, no sound, no badges. When I go into the apps I can see it. From my view is has nothing to do with background refresh as it affects apps with and without background refresh turned on.

I was trying to follow the instructions but in the bullet two (Lock Screen behavior) I don’t have that in the menu of notifications .

can you advise ?

thanks

m.

And again it’s not working…. Without any change …. What’s going on Apple ???

And all of a sudden without changing anything they appear to be working again …. Very strange