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shared albums not updating after iOS upgrade and migration to newer machine

I recently migrated my files from a old mac mini running the last iOS to a iMac running Ventura. All my previously "Shared Albums" reappeared, but they are not updating with new additions from family members. What did I do wrong?

iMac 21.5″, macOS 13.0

Posted on Nov 9, 2022 5:47 AM

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Question marked as Top-ranking reply

Posted on Nov 11, 2022 9:45 AM

Hi there Phil Gates,


If Shared Albums are not syncing as expected, the recommendations outlined here may resolve what's happening: If Shared Albums aren't working


If this continues to occur, follow these troubleshooting steps next to see if they help with this issue:

  1. Go to the Photos app > Preferences > iCloud and turn Shared Albums OFF.
  2. Wait 10 minutes.
  3. Restart the computer.
  4. Go to the Photos > Preferences > iCloud and turn Shared Albums ON.
  5. Close the Preferences window and wait a few minutes. 

Note: You may need to wait a full 24 hours before seeing all changes download.


We hope that helps!



Similar questions

1 reply
Question marked as Top-ranking reply

Nov 11, 2022 9:45 AM in response to Phil Gates

Hi there Phil Gates,


If Shared Albums are not syncing as expected, the recommendations outlined here may resolve what's happening: If Shared Albums aren't working


If this continues to occur, follow these troubleshooting steps next to see if they help with this issue:

  1. Go to the Photos app > Preferences > iCloud and turn Shared Albums OFF.
  2. Wait 10 minutes.
  3. Restart the computer.
  4. Go to the Photos > Preferences > iCloud and turn Shared Albums ON.
  5. Close the Preferences window and wait a few minutes. 

Note: You may need to wait a full 24 hours before seeing all changes download.


We hope that helps!



shared albums not updating after iOS upgrade and migration to newer machine

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