You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I requested to refund my money and it has been accepted but I didn’t get my money back

iPhone 12 Pro Max, iOS 15

Posted on Nov 9, 2022 12:41 PM

Reply
1 reply

Nov 9, 2022 12:50 PM in response to Abdulellah3s

For the time needed for a refund see the following excerpt from Apple article Check the status of a refund for apps or content that you bought from Apple - Apple Support


When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

I requested to refund my money and it has been accepted but I didn’t get my money back

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.