"This iPhone is Open in Another Window" error

I have song files on my MAC that I want to sync to iTunes/Music. This has ALWAYS worked. Please do not suggest "Just use the cloud" because many of my songs are different versions, not available on streaming services, higher quality, etc. BUT, when I go to sync recently, it will not allow me to click. my iPhone in left hand panel as I always had to sync playlists. INSTEAD, it just says "This iPhone is Open in Another Window". But it isn't? I've closed everything else. Re-started my Mac, etc. Same error over and over. Can I get rid of "This iPhone is open in another window" forever and ever? Thanks!!

iPhone 13 Pro

Posted on Nov 9, 2022 12:58 PM

Reply
58 replies

Jun 26, 2023 10:33 AM in response to dodgers1970

My understanding is that since Apple replaced iTunes with Apple Music, the MacOS Finder manages physical syncing, including the interaction with the itunes db. Apple Music is just attempting to notify you of that fact. Assuming that is your issue, you should be able to click on your iPhone in Finder and manage the sync there.


In the image below, you can seethe Finder window on the right in the foreground managing the iPhone syncing via USB cable. On the left in background is Apple Music with the message "This iPhone is Open in Another Window"

Jun 26, 2023 10:37 AM in response to Drew W

Yes, that is it, they apparently turned the phone into an external drive of sorts, so it shows up like a drive would. It would have saved everyone a lot of time if they error message read "This iPhone is Open in Another Window located in Finder as a drive location" or something like that, some sort of direction as to where.

Jul 8, 2023 9:12 PM in response to Chrisofthestoneage

Yes! Awesomeness! Your last workaround totally worked the first time around. I noticed a couple of weeks ago after downloaded the latest update to my OS on my iMac that a ginormous playlist that took me about 2 and a half months to compile was . . . off. I finally got around to investigating it and dead ended at the stupid "iphone is open in another window" error. Thanks SO much for this!

"This iPhone is Open in Another Window" error

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