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Back tap not working 14pro max

14 pro max back tap not working at all . Have reset the settings turned it on and off removed the case turned phone off and on nothing works.

iPhone 14 Pro Max

Posted on Nov 9, 2022 8:16 PM

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Question marked as Best reply

Posted on Nov 9, 2022 9:54 PM

Hey there,


  1. Check that you have the latest version of iOS on your iPhone
  2. Go to Settings > Accessibility > Touch, and tap Back Tap.
  3. Tap Double Tap or Triple Tap and choose an action.
  4. Double or triple tap on the back of your iPhone to trigger the action you set.


if you still can’t use back tap contact Apple Support for further help ☞ Contact Apple for support and service - Apple Support


6 replies
Question marked as Best reply

Nov 9, 2022 9:54 PM in response to SarahSunshine82

Hey there,


  1. Check that you have the latest version of iOS on your iPhone
  2. Go to Settings > Accessibility > Touch, and tap Back Tap.
  3. Tap Double Tap or Triple Tap and choose an action.
  4. Double or triple tap on the back of your iPhone to trigger the action you set.


if you still can’t use back tap contact Apple Support for further help ☞ Contact Apple for support and service - Apple Support


Nov 9, 2022 9:46 PM in response to SarahSunshine82

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Have your iPhone 14 Pro Max examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution. Your iPhone is still under Apple’s 1YR Limted Warranty.


Axel F.

Nov 9, 2022 9:53 PM in response to Axel Foley

Thanks I actually work for the fruit lol so I’ve done all the regular things . I’ve got apple care so I’ll get it swapped out but was hoping there was some quick fix that worked for someone. It randomly works sometimes with the double knock never the triple . Sometimes it freezes and has delays too . I’m just delaying the inevitable I know I need to replace it. Thanks though!!

Back tap not working 14pro max

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