My Roblox purchase is delayed

My guardian isn’t getting my requests



[Re-Titled by Moderator]


iPad mini 5, iPadOS 13

Posted on Nov 10, 2022 1:18 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2022 1:55 PM

Hi shaggy49,


Try restarting your device and then making the request again.


If it still fails, ensure you're on a strong Wi-Fi or cellular connection as is your guardian.


Also, on your guardians device, ensure they aren't missing the notification in the Notification Center.


"If Ask to Buy isn't working

Learn what to do if you don't see your Ask to Buy notifications, or if your child sees "Unable to Ask Permission" after asking your family group organizer to make a purchase.


If your Ask to Buy requests are missing

If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. If you still don't see your Ask to Buy requests, check your Family Sharing settings, check which Apple ID you're signed in with, and make sure that you're on a supported device.

Open Notification Center on your iPhone, iPad, or iPod touch

Look for Ask to Buy requests in the Family section of Notification Center. 

  • From the Lock Screen, swipe up from the middle of the screen.
  • From any other screen, swipe down from the center of the top of your screen.

Open Notification Center on your Mac

Ask to Buy requests show up at the top of Notification Center on your Mac. 

Click the date in the upper right corner of your screen or swipe left with two fingers from the right edge of your trackpad. Notifications show up at the top of Notification Center."


Let us know if the issue persists from there.


Cheers!


Similar questions

1 reply
Question marked as Top-ranking reply

Nov 12, 2022 1:55 PM in response to shaggy49

Hi shaggy49,


Try restarting your device and then making the request again.


If it still fails, ensure you're on a strong Wi-Fi or cellular connection as is your guardian.


Also, on your guardians device, ensure they aren't missing the notification in the Notification Center.


"If Ask to Buy isn't working

Learn what to do if you don't see your Ask to Buy notifications, or if your child sees "Unable to Ask Permission" after asking your family group organizer to make a purchase.


If your Ask to Buy requests are missing

If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. If you still don't see your Ask to Buy requests, check your Family Sharing settings, check which Apple ID you're signed in with, and make sure that you're on a supported device.

Open Notification Center on your iPhone, iPad, or iPod touch

Look for Ask to Buy requests in the Family section of Notification Center. 

  • From the Lock Screen, swipe up from the middle of the screen.
  • From any other screen, swipe down from the center of the top of your screen.

Open Notification Center on your Mac

Ask to Buy requests show up at the top of Notification Center on your Mac. 

Click the date in the upper right corner of your screen or swipe left with two fingers from the right edge of your trackpad. Notifications show up at the top of Notification Center."


Let us know if the issue persists from there.


Cheers!


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My Roblox purchase is delayed

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