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Messenger disappeared after update. Won’t reinstall, when press Open I just get spinning circle.

How can I reinstall Messenger? I have turned off iPad, reinstalled but at the Open option I get the spinning circle. I do not get the Get Option.


iPad, iPadOS 15

Posted on Nov 10, 2022 4:56 PM

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Question marked as Best reply

Posted on Nov 25, 2022 4:46 PM

There are many reports of issues with Messenger. Many users also report that deleting both the FaceBook and Messenger Apps from the iPad, prior to restarting and reinstalling the Apps, will resolve the problem. Perhaps this will also work for you:


Delete apps on your iPhone, iPad, and iPod touch - Apple Support

Force restart iPad - Apple Support



After restarting the iPad, install Messenger App first - and then reinstall the FaceBook App:


  • Messenger

https://apps.apple.com/gb/app/messenger/id454638411


  • FaceBook

https://apps.apple.com/gb/app/facebook/id284882215


11 replies
Question marked as Best reply

Nov 25, 2022 4:46 PM in response to Karen5591

There are many reports of issues with Messenger. Many users also report that deleting both the FaceBook and Messenger Apps from the iPad, prior to restarting and reinstalling the Apps, will resolve the problem. Perhaps this will also work for you:


Delete apps on your iPhone, iPad, and iPod touch - Apple Support

Force restart iPad - Apple Support



After restarting the iPad, install Messenger App first - and then reinstall the FaceBook App:


  • Messenger

https://apps.apple.com/gb/app/messenger/id454638411


  • FaceBook

https://apps.apple.com/gb/app/facebook/id284882215


Nov 12, 2022 6:48 PM in response to Karen5591

Hey Karen5591,


We'd be happy to help out. Sounds like you believe your Messenger app got deleted, but perhaps it was just removed from your Home Screen. If you're not seeing Messenger on your Home Screen, you can search Spotlight to see if it's still in your App Library by just swiping down on your screen anywhere but the very top, then type in Messenger. If it produces a result, this indicates the app is still installed, it's just in the App Library instead. You can hold down on the app in your search results to bring up the option to "Add to Home Screen.


If you search for the app and it produces no results, this indicates the app is no longer installed and you can redownload it from your purchase history using these steps:


How to redownload apps on iPhone, iPad, or iPod touch
1. Open the App Store app.
2. Tap the sign-in button  or your photo at the top of the screen.
3. Tap Purchased.
4. If you use Family Sharing, tap My Purchases or choose a family member’s name to see content that they purchased.
5. Tap "Not on this [device]."
6. Find the app that you want to download, then tap the download button .

Learn what to do if you can't redownload the app. If you can't find the app on your device, use the App Library to find the app.

All this and more is available here: Redownload apps and games from Apple - Apple Support


We hope this helps out.


Take care!

Messenger disappeared after update. Won’t reinstall, when press Open I just get spinning circle.

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