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Why my AirPods can’t be verified as genuine parts?

Why my AirPods can’t be verified as genuine parts when I want to pair it to my iPhone while I update to 16.1.1 ver and I know AirPods are genuine?

iPhone 13 Pro Max

Posted on Nov 10, 2022 9:32 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2022 9:40 PM

Joseph_1365 Said:

"Why my AirPods can’t be verified as genuine parts when I want to pair it to my iPhone while I update to 16.1.1 ver and I know AirPods are genuine?"

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Did you Purchase these from Apple?:

If so, then this is a glitch in Apple's device database. Enter the AirpPods' Serial Number to verify the device at this link: Check Your Service and Support Coverage - Apple Support. If this shows up as AirPods, then you need to contact Apple Support to fix this glitch. Use this link for contacting them: Get Support

1 reply
Question marked as Top-ranking reply

Nov 10, 2022 9:40 PM in response to Joseph_1365

Joseph_1365 Said:

"Why my AirPods can’t be verified as genuine parts when I want to pair it to my iPhone while I update to 16.1.1 ver and I know AirPods are genuine?"

-------


Did you Purchase these from Apple?:

If so, then this is a glitch in Apple's device database. Enter the AirpPods' Serial Number to verify the device at this link: Check Your Service and Support Coverage - Apple Support. If this shows up as AirPods, then you need to contact Apple Support to fix this glitch. Use this link for contacting them: Get Support

Why my AirPods can’t be verified as genuine parts?

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