I have cancelled the Robo Killer app and deleted it from my iPhone and iPad. However it still shows the app is active until 10/23. When I first cancelled it it showed expiring soon, now it shows active till 10/2023 and there’s no way it gives me any options to try again
to cancel the app again. What can I do to stop and receive credit. Thanks Ron
How did you cancel it? Did you follow the steps here? : link-> If you want to cancel a subscription from Apple - Apple Support
If so, and there is no longer an option to cancel, it means it was successfully cancelled. What may have happened, is that you cancelled it less than 24 hours before it was set to renew, and Apple advises that in that case it can still renew and charge you.
You will need to contact Apple support directly and request they terminate it immediately and refund the money. Click here to do that: link-> Contact Apple Support
How did you cancel it? Did you follow the steps here? : link-> If you want to cancel a subscription from Apple - Apple Support
If so, and there is no longer an option to cancel, it means it was successfully cancelled. What may have happened, is that you cancelled it less than 24 hours before it was set to renew, and Apple advises that in that case it can still renew and charge you.
You will need to contact Apple support directly and request they terminate it immediately and refund the money. Click here to do that: link-> Contact Apple Support
Thanks for your post. I’ve followed the steps and it stated that it was submitted successfully and would take a 48 hour time frame to complete. Again Thanks Ron
Cancellation of the Robo Killer app that doesn’t work.
