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I can’t complete a purchase

I can’t comlete a purchase

Posted on Nov 11, 2022 10:16 AM

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Question marked as Top-ranking reply

Posted on Nov 11, 2022 10:19 AM

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

•           If you want to change your card, add first the new card, then remove the old one.

•           or if you use your Apple ID balance, set your Apple ID balance as your default payment.


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.



1 reply
Question marked as Top-ranking reply

Nov 11, 2022 10:19 AM in response to shatha0317

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

•           If you want to change your card, add first the new card, then remove the old one.

•           or if you use your Apple ID balance, set your Apple ID balance as your default payment.


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.



I can’t complete a purchase

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