Ring switch always in silence mode

Hello monticello1810,

Welcome to Apple Support Communities!

If we understand your post correctly, your Silent button on the side of your phone isn't working and it is always in Silent mode. We'd like to help!

"If a button or switch isn't working on your iPhone or iPad, here are a few steps that might fix the issue. If they don't, you'll need to set up a repair.

1. Remove any protective films or cases that might block the button or switch.
2. Check for debris or dirt around the button or switch and clean with a soft cloth.
3. If the button or switch still isn't working, is damaged, or works intermittently, you can set up a repair:

Set up an iPhone repair"

If a button or switch isn't working on your iPhone or iPad

Thank you for using Apple Support Communities.

Take care!