iphone unavailable
My daughter locked herself out of her phone - now the screen says "iphone unavailable"
iPhone 13 mini, iOS 15
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And now, the phone must be reset / erased. Hopefully, you have a current backup to use to restore the phone.
How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support
Might be a good idea to write down the new passcode and keep it in a safe place. That will save a lot of time and aggravation the next time that someone cannot remember a passcode that they were sure they would never forget.