I set up a new iphone yesterday and did face recognition security. Now, 24 hours later, it says I need a passcode to open the face recognition. I don't think I set up a passcode and if I did I don't know what it is!! Now I cannot access my phone for use.
iPhone 14
Before you create a Face ID you needed to enter a passcode. That is the passcode you need, and you will need it in the future. The passcode is the primary way you access your phone; Face ID is just a shortcut to entering the passcode.
You will need the passcode in many situations:
If you can’t remember the passcode you will have to reset the phone and start over (and this time write down the passcode).
If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:
See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
After restoring the phone using one of the methods above you can restore your most recent backup.
Before you create a Face ID you needed to enter a passcode. That is the passcode you need, and you will need it in the future. The passcode is the primary way you access your phone; Face ID is just a shortcut to entering the passcode.
You will need the passcode in many situations:
If you can’t remember the passcode you will have to reset the phone and start over (and this time write down the passcode).
If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:
See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
After restoring the phone using one of the methods above you can restore your most recent backup.
You cannot use Face ID without setting up a passcode. So yes, you have setup a passcode otherwise you cannot use Face ID
When you was setting up Face ID, the iPhone asked you to create a passcode to be the second step of verification.
See this link for further reference about setting up Face ID and the process that you’ve encountered
Use Face ID on your iPhone or iPad Pro - Apple Support
If you cannot access your iPhone because you have forgotten the passcode, you should erase the iPhone via the steps in this link in order to remove the passcode and gain entry to your iPhone again
If you forgot your iPhone passcode - Apple Support
Face ID can never be used without having set up a passcode.
If you have Face ID set up, you must have a passcode.
Thank you for the replies regarding passcode and how to resolve. I successfully followed the directions and did the back up from my icloud. Thx again.
i don't think I set up a passcode but did the face recognition. Now it asks for my passcode to access face recogntion???
