You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro locked requiring pin/password

My MacBook Pro is, for the first time, asking for a “PIN” with the following message below.


”Your password is required to enable Touch ID”


and


”Password required to enable Apple Watch to unlock this Mac”


I’ve entered my Apple ID password, the 4 digit pin for my watch, and the 6 digit code for my phone/ipad.


None of these are working. Any advice would be appreciated.

MacBook Pro

Posted on Nov 11, 2022 2:39 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2022 2:45 PM

You should enter your Mac’s login password, the one you entered when setting up the Mac


So not your Apple ID password, or iPhone/ipad pin


If you have forgotten your Mac’s login password, please see this link and follow the instructions provided

https://support.apple.com/en-us/HT202860


1 reply

MacBook Pro locked requiring pin/password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.