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Photos not retrievable from Photo

I often cannot share, copy, or move an image from Photos to other places. I get an error code like this: "The operation couldn’t be completed. (PHResourceLocalAvailabilityRequestErrorDomain error 0.)" what does this mean? what can I do?

MacBook Pro 13″, macOS 11.6

Posted on Nov 11, 2022 5:12 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2022 12:06 PM

It's possible that the thumbnail has become disconnected from the original picture. Let's see:


A. What happens when you try to Edit one of these pictures in Photos? Do you get an error, or can you crop and enhance the picture?

B. In Photos>Preferences>iCloud, do you have iCloud Photos checked? If so, do you have "Optimize Mac Storage" checked?

C. In Photos>Preferences>General, do you have Copy Items to the Photos Library checked?


Here are some things you can try--they may help, or the result may help figure out what's wrong:

  1. Restart the computer (of course)
  2. Repair your Photos Library by closing Photos and re-launching by option-command-clicking the app icon
  3. Make a new user and see if the same problem recurs with it
  4. Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens.
  5. Start in Safe Mode (different for different computers)

           Start up your Mac in safe mode - Apple Support 

2 replies
Question marked as Top-ranking reply

Nov 12, 2022 12:06 PM in response to mccaymerritt

It's possible that the thumbnail has become disconnected from the original picture. Let's see:


A. What happens when you try to Edit one of these pictures in Photos? Do you get an error, or can you crop and enhance the picture?

B. In Photos>Preferences>iCloud, do you have iCloud Photos checked? If so, do you have "Optimize Mac Storage" checked?

C. In Photos>Preferences>General, do you have Copy Items to the Photos Library checked?


Here are some things you can try--they may help, or the result may help figure out what's wrong:

  1. Restart the computer (of course)
  2. Repair your Photos Library by closing Photos and re-launching by option-command-clicking the app icon
  3. Make a new user and see if the same problem recurs with it
  4. Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens.
  5. Start in Safe Mode (different for different computers)

           Start up your Mac in safe mode - Apple Support 

Photos not retrievable from Photo

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