Apple id account seems to be a shell for a different account

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Apple id account seems to be a shell for a different account

Hi,

I'm so confused! My wife an I have two separate apple id accounts. However, they seem to be linked. When I change the photo on her contact card, it also changes the photo on my apple id login. Also, she cannot change the photo in her apple id login, but she can change the photo on her card. Additionally, when I go to add her to apple share, I can add her phone/apple id but, it also asks to add my phone with her name on it.

I hope someone can help!

iPhone 12 mini, iOS 15

Posted on Nov 11, 2022 6:26 PM

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Answer 1

lexOS1

Community Specialist

Nov 13, 2022 5:21 PM in response to jamesj525

Hi jamesj525,

Thank you for participating in the Apple Support Communities. If you are trying to see if your Apple IDs are connected, here are steps to help:

1. Sign into your Apple IDs and see if the share the same credentials or password: Sign in with your Apple ID - Apple Support

2. Check to see where your Apple ID is being used: Check your Apple ID device list to see where you're signed in - Apple Support

3. If you need further support, reach out to Apple Support here: Contact - Official Apple Support

Have a great day.

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Apple id account seems to be a shell for a different account

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