It is not allowing me to download
It is asking to connect itunes support to proceed further.
iPad Air, iPadOS 15
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If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from an Apple support -> click contact Apple Support for help.
Check also:
If you a problem with your payment method on your account, to resolve the problem you need to check also ⤵️
1.
If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one.
- If you want to change your card, add first the new card, then remove the old one.
- or if you use your Apple ID balance, set your Apple ID balance as your default payment.
2.
If your payment method is declined in the App Store or iTunes Store, see ->
If your payment method is declined in the App Store or iTunes Store - Apple Support
Scroll to:
- How to complete your purchase if a payment failed or was declined
- If you still can't make a purchase
3.
If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support