Screen Goes black And unresponsive

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Level 1

4 points

Screen Goes black And unresponsive

I have an issue with my MacBook Pro 13 which I bought in 2017.So today I open it but nothing on the screen.i open it half the screen come back.Any help to know how to fixed the issue.

MacBook Pro 15″, macOS 12.6

Posted on Nov 12, 2022 5:35 AM

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Answer 1

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Smilin-Brian

Level 9

55,045 points

Nov 12, 2022 8:01 AM in response to Hanslloyd

Based on your situation, I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Live chat using Messages. 💬

Click ▶︎ Check Repair Status. 🔧

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Answer 2

WheelieNick

Level 8

37,559 points

Nov 12, 2022 7:36 AM in response to Hanslloyd

What is happening when you try and start up from macOS recovery (cmd+R on startup)

See this link for further reference If your Mac starts up to a blank screen - Apple Support

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Screen Goes black And unresponsive

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