So I tried to purchase a game on the app store, the game did not download but I still got charged for the purchase, I do not want a refund I just want the game to download.
Even when I go on the app store the game has the price on it as if I did not buy it.
iPhone 11
You should first follow the steps at the following resource to confirm what the charge is for, it may be for a different app. This will involve going to reportaproblem.apple.com.
If you see "apple.com/bill" on your billing statement – Apple Support (UK)
If you'd like to request a refund, you can then follow the steps at
Request a refund for apps or content you've bought from Apple – Apple Support (UK)
App Store Purchase
