I lost my MacBook Pro files

paileemallesh wrote:

mine is having 250gb storage but why it was showing extra space which is i am not sure.last time i called the same but not helped.

Please see the notes - Case ID -

and also one more problem is when i was copying data from mac book to seagate hard drive videos are not copying and i lost my data compltely.Please help me to my number

[Edited by Moderator] 

This is a user to user support forum

For a caseID issue—Check your "Recent Activity" for your device My Support - Official Apple Support

or contact Apple directly:

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line Apple Support

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support

If you value your user data

3-2-1 Backup Strategy: three copies of your data, two different methods, and one offsite.

More than one device, more than one backup methodology.