Text notifications are extremely loud when I'm on a call on my iPhone (14 Pro Max)

I have IPhone 14 pro max. When I'm on a phone call if I receive a text, the sound will be so loud on the speaker that's on my ear while on a phone call.

This never happened on my older Iphone's as they will only vibrate if I'm on the call.

I called apple support and lady couldn't find any setting that would put text and other notification on silent or lower the volume while on the phone call.

Is there a solution or should I return this phone to Apple since every other phone in this universe doesn't make you deaf by loud text tones while your phone is on your ear during a call.


[Re-Titled by Moderator]


iPhone 14 Pro Max, iOS 16

Posted on Nov 13, 2022 4:48 AM

Reply
64 replies

Jul 21, 2023 10:08 AM in response to damir268

It’s extremely painful getting a loud notification right in your ear when speaking on the phone. This wasn’t an issue on my iPhone 13, but ever since I got the 14 I’ve been blasted by notifications. It’s like Apple thinks clanging a loud triangle right in people’s ears is funny. I wish I hadn’t “upgraded” to the 14

Sep 13, 2023 6:45 AM in response to danakayw

That doesn't solve the issue. no matter how you set it up, text message notification that is coming during a phone call , instead of lowering the volume of notification sound by %90 while you're on a call and proximity sensor knows that the phone is on your ear like it used to do on all my Iphones since 4S it uses top ear speaker on a very loud 9DB volume, and this is same on all iphone 14 Pro Max, I exchanged it for a new one and it has the same issue.. so please before you answer with scripted reply read the original post in its entirety because you're representing a multi billion dollar company.

Sep 14, 2023 2:45 PM in response to damir268

Had this same issue ever since I purchased my iPhone 14 Pro. Could not find a solution online. I eventually took my phone to the Genius bar. The technician was very helpful. First, he ran a diagnostics test and everything came back OK. He asked if I could reproduce the problem, so I gave him my phone, and he dialed the apple 800 number, then he sent me a text from his phone while listening. He literally screamed "OUCH" when the loud text notification rang in his ear. He agreed there was a problem. The solution was: go to settings>reset>reset all settings. You wont lose your data, but be sure everything is backed up just in case. You will have to sign in to your Apple ID again, reset your face recognition, and reload all of your cards into Apple Wallet, but it did resolve the problem.

I hope this helps


Text notifications are extremely loud when I'm on a call on my iPhone (14 Pro Max)

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