​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


I purchased a second hand iPad mini and its id and password not known to me. how can I activate this iPad

I purchased a second hand iPad mini and its id and password not known to me. how can I activate this iPad

Posted on Nov 13, 2022 6:11 AM

Question marked as Top-ranking reply

Posted on Nov 13, 2022 6:15 AM

Hello ~ That is the activation lock. If the person/persons that you bought the iPad from cannot or will not remove it …the iPad is basically useless to you. If they cannot/will not remove it…return it and get your money back. We cannot help remove it nor can Apple. Take a look here:


Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Also:


The All Too Common SAD Reality of Buying a Used iPad/iPhone


~Katana-San~



1 reply
Question marked as Top-ranking reply

Nov 13, 2022 6:15 AM in response to amarjeet210

Hello ~ That is the activation lock. If the person/persons that you bought the iPad from cannot or will not remove it …the iPad is basically useless to you. If they cannot/will not remove it…return it and get your money back. We cannot help remove it nor can Apple. Take a look here:


Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Also:


The All Too Common SAD Reality of Buying a Used iPad/iPhone


~Katana-San~



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I purchased a second hand iPad mini and its id and password not known to me. how can I activate this iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.