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The Finder asks me "Do you want to try to reopen its windows again?" The "Reopen" & "Don't Reopen" buttons are unresponsive and I can't get rid of the message.

I've got a new iMac running Ventura. This is the message I get every time I restart my Mac. "Reopen" and "Don't Reopen" are unresponsive. I can't get rid of the message or the spinning beachball, so none of the menu items are available for me to choose. Help!


Posted on Nov 13, 2022 10:32 AM

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Posted on Nov 13, 2022 10:50 AM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


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Question marked as Top-ranking reply

Nov 13, 2022 10:50 AM in response to carolgrey

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


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The Finder asks me "Do you want to try to reopen its windows again?" The "Reopen" & "Don't Reopen" buttons are unresponsive and I can't get rid of the message.

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