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Active email on iPad has a blue background, how do I get it back to white?

Active email on iPad has a blue background, how do I get it back to white?



Any suggestions?


Posted on Nov 13, 2022 11:28 AM

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Question marked as Top-ranking reply

Posted on Nov 15, 2022 9:23 AM

Greetings joemarques,


We're seeing something similar in both screenshots, even though one is not an email and that's the blue outline box along with what is being selected in a blue highlight. By any chance, in Settings > Accessibility > Keyboard is Full Keyboard Access enabled? If so, let's disable it and test.


If that function is already disabled, let's try toggling it on, and then toggling it back off and checking again.


Thanks.

1 reply
Question marked as Top-ranking reply

Nov 15, 2022 9:23 AM in response to joemarques

Greetings joemarques,


We're seeing something similar in both screenshots, even though one is not an email and that's the blue outline box along with what is being selected in a blue highlight. By any chance, in Settings > Accessibility > Keyboard is Full Keyboard Access enabled? If so, let's disable it and test.


If that function is already disabled, let's try toggling it on, and then toggling it back off and checking again.


Thanks.

Active email on iPad has a blue background, how do I get it back to white?

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