Messenger stopped working on my iPad 9 th generation

There are many reports of issues with Messenger. Many users also report that deleting both the FaceBook and Messenger Apps from the iPad, prior to restarting and reinstalling the Apps, will successfully resolve the problem. Perhaps this will also work for you - but note that the workaround is very specific in both actions and sequence.

Delete apps on your iPhone, iPad, and iPod touch - Apple Support

Force restart iPad - Apple Support

After deleting both Apps and restarting the iPad, install and launch Messenger App first - and then reinstall the FaceBook App:

• Messenger

https://apps.apple.com/gb/app/messenger/id454638411

• FaceBook

https://apps.apple.com/gb/app/facebook/id284882215

Hello Sebim1,

We see that the Messenger app is not working on your iPad. Great trouble shooting steps performed so far. Check out the following resource for some additional steps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

Cheers.

I’m having the exact same issue. I’ve completed all the user support actions. Reinstalled, updated iOS, rebooted iPad, offloaded app. Nothing works. The app when opens just spins. This is the only app that will not work on my new iPad 9th generation. It’s extremely frustrating because there is really no one to physically reach out to, to try and solve the issue. Terrible customer service.

Hello Sebim1,

Thanks for trying the troubleshooting provided.

Since the issue is still occurring, please contact Apple Support.

Apple Support

Thanks.

Logg out of Facebook, which loggs out Messenger. Then logg directly into Messenger. Hope it will help you.

Logging out of Facebook and logging back in did not solve the issue. I went as far as a factory rest on my iPad and messenger still will not work.

Strange it just helped 2 persons in a fb group with the same issue.