Does your laptop use a third party SSD? If so, then you need to boot from a macOS 10.13+ installer because older versions of macOS are not compatible with third party NVMe SSDs. Your laptop can run up to macOS 12.x Monterey.
Try booting into Internet Recovery Mode using Command + Option + R to attempt to access the online macOS 12.x Monterey installer. Unfortunately sometimes this will just boot into the online macOS installer for the OS which originally shipped with the Mac which in your case would be macOS 10.11 El Capitan.
If you have access to another Qualifying Mac, then you can create a bootable macOS USB installer. A Qualifying Mac is one which is compatible with the installer you are trying to download. For example to create a bootable macOS 12.x USB installer generally requires a Mac from Late-2013 to 2020, while to create a 10.13 installer generally requires a Mac from Late-2009 to 2018. You can use the following article to identify Qualifying Macs:
https://eshop.macsales.com/guides/Mac_OS_X_Compatibility
Here is an Apple article with instructions for creating a bootable macOS USB installer and also the links to various macOS installers:
Create a bootable installer for macOS - Apple Support
To install macOS 10.14+, you will need to erase the physical SSD as GUID partition and APFS (top option). For older versions of macOS you will need to erase the physical SSD as GUID partition and MacOS Extended (Journaled).
If your Mac is not using a third party SSD, then the SSD in your laptop is bad since the physical SSD is not shown on the left pane of Disk Utility.
