Cannot select airplay device in Apple Music portrait mode

Update: I power cycled the iPhone 13 Pro max and the problem went away. How weird.

Hi there SkyBlue75,

If AirPlay isn't working as expected on your iPad, the recommendations of this article may resolve what's happening: If screen mirroring or streaming isn't working on your AirPlay-compatible device

If this continues after looking over that, then ensuring your iPad is fully updated would be the next best step. This installs security updates and bug fixes that can resolve issues like this. This shows how to back up and update: Update your iPhone or iPad

We hope that helps!

Hi SkyBlue75,

Thanks for letting us know. Trying steps can possibly help resolve issues or isolate what might be going on. To confirm, are you able to use AirPlay with other apps while your iPad is in portrait mode?

Also, please let us know if you were able to try restarting your iPad. It can seem like a simple step, but it can sometimes help resolve unexpected issues as it can refresh the software and apps. If needed, the steps below show how:

"How to restart an iPad without a Home button

1. Press and hold either volume button and the top button until the power off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the top button until you see the Apple logo."

This information is from Restart your iPad - Apple Support.

Take care.

This also happens with other apps, like the Youtube app. It's almost impossible to select a screen in the Airplay popup on iPhone. Haven't tested iPad in this case.

Landscape seems to work fine.

The iPhone is an iPhone 13 Pro Max and uses iOS 16.1.1 and I suspect there is a bug in iOS 16 or maybe only 16.1?

FWIW I have no problem actually in the Youtube app on an iPhone Xs, iOS 16.1.1

I’m having the exact same issue with the Airplay pop up menu within Apple Music. I’m running 16.1.2 on an iPhone 14 Pro Max. I have no issues skipping tracks, changing speakers, or adjusting the volume when using Control Center. Alas, I cannot do any of those things within the Music app.

It seems that the way to reproduce this problem boils down to some or all/any of these:

• app built using iOS 16 SDK
• iPhone
• In landscape, AirPlay connected and then disconnected
• Then trying to connect AirPlay in portrait