You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

saniya218 Author

Level 1

4 points

Random charges

Why am i being charged $9.99 and $12.99 when I’m only subscribed to the $2.99 storage plan?

iPhone 11, iOS 15

Posted on Nov 14, 2022 3:23 PM

Top-ranking reply

FoxFifth

Level 10

472,671 points

Posted on Nov 14, 2022 3:24 PM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has an article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support

View in context

Random charges

Similar questions