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saniya218 Author

Level 1

4 points

Random charges

Why am i being charged $9.99 and $12.99 when I’m only subscribed to the $2.99 storage plan?

iPhone 11, iOS 15

Posted on Nov 14, 2022 3:23 PM

Top-ranking reply

FoxFifth

Level 10

472,011 points

Posted on Nov 14, 2022 3:24 PM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has an article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support

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