Virtual Mastercard

These virtual cards are a pain in the behind, anyone else being told that Apple or Goggle doesn’t accept these cards to their wallets. Who to call at Kemps office or dfcs to get this issue resolved. I have a major headache dealing with this card, just send out the regular plastic. Totally Frustrated.

Posted on Nov 14, 2022 4:15 PM

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1 reply

Nov 16, 2022 12:47 PM in response to Gieegi

Hi Gieegi,


Thanks for contacting Apple Support Communities!


We understand that you have a credit card that isn't supported by Apple Wallet, correct?


If so, the card issuer determines if your card is eligible to use with Apple Pay. We'd suggest that you contact the card issuer directly to help you to determine if your card is eligible for Apple Pay. You can learn more about setting up and using Apple Pay here: Set up Apple Pay in Wallet on iPhone - Apple Support


"Add a credit or debit card

To add Apple Card, see Set up and use Apple Card on iPhone (U.S. only). For other debit and credit cards, do the following:

  1. In Wallet, tap the Add Card button. You may be asked to sign in with your Apple ID.
  2. Do one of the following:
    • Add a new card: Tap Debit or Credit Card, tap Continue, then position your card so that it appears in the frame, or enter the card details manually.
    • Add your previous cards: Tap Previous Cards, then choose any of cards you previously used. These cards may include the card associated with your Apple ID, cards you use with Apple Pay on your other devices, cards you added to AutoFill, or cards that you removed. Tap Continue, authenticate with Touch ID or Face ID, then enter the CVV number of each card.


Alternatively, you may be able to add your card from the app of the bank or card issuer.


The card issuer determines whether your card is eligible for Apple Pay, and may ask you for additional information to complete the verification process."


We hope this helps.


Cheers!

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Virtual Mastercard

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