Right airpod is quiet

It's clean, I clean them regularly. They've been fine and they're still pretty new. But today, the right one is quiet and muffled. Not sure why? The audio is balanced in accessibility I checked. They are fully charged.

Posted on Nov 15, 2022 12:10 PM

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Question marked as Top-ranking reply

Posted on Nov 17, 2022 11:51 AM

Hello awkwardpuppets7,


Welcome to Apple Support Communities!

Cleaning them is a great step to take for this issue. Since the issue with muffled sound remains, use these steps to help check your connection to isolate the right AirPod issue:

"Your headphones communicate using Bluetooth, and a Bluetooth signal can be interfered with or weakened in some situations.

Your headphones may lose their connection with streaming audio more often than they do with content that is stored on your device.* With your device placed a metre or so away from you, try listening to music or other audio content that's stored on your device – not streamed – with your headphones. On your iOS or Android device, open the Music app. On a Mac device with macOS Catalina, open the Music app. On a Mac device with macOS Mojave or earlier, or on a PC, open iTunes. Then play a song that doesn't have the Download button Download icon next to it. Or tap the Download button Download icon to download the song.

If your headphones maintain their connection without distortion during this test, here are a couple of things that can help in other situations:

  • Keep your iPhone or other device close to you, and ensure that there are no obstructions, such as walls or floors, between you and your device.
  • If possible, move to a different place – in particular, move away from places where there are many people or a lot of Wi-Fi activity, poorly shielded cables, microwave ovens and wireless speakers (or turn off the oven or speaker)."

This Apple Support page has the full details and additional steps to further isolate the issue:

If the sound from your wireless headphones cuts out or is distorted - Apple Support


We hope this helps to get the right AirPod sounding as expected again.

Cheers!

1 reply
Question marked as Top-ranking reply

Nov 17, 2022 11:51 AM in response to awkwardpuppets7

Hello awkwardpuppets7,


Welcome to Apple Support Communities!

Cleaning them is a great step to take for this issue. Since the issue with muffled sound remains, use these steps to help check your connection to isolate the right AirPod issue:

"Your headphones communicate using Bluetooth, and a Bluetooth signal can be interfered with or weakened in some situations.

Your headphones may lose their connection with streaming audio more often than they do with content that is stored on your device.* With your device placed a metre or so away from you, try listening to music or other audio content that's stored on your device – not streamed – with your headphones. On your iOS or Android device, open the Music app. On a Mac device with macOS Catalina, open the Music app. On a Mac device with macOS Mojave or earlier, or on a PC, open iTunes. Then play a song that doesn't have the Download button Download icon next to it. Or tap the Download button Download icon to download the song.

If your headphones maintain their connection without distortion during this test, here are a couple of things that can help in other situations:

  • Keep your iPhone or other device close to you, and ensure that there are no obstructions, such as walls or floors, between you and your device.
  • If possible, move to a different place – in particular, move away from places where there are many people or a lot of Wi-Fi activity, poorly shielded cables, microwave ovens and wireless speakers (or turn off the oven or speaker)."

This Apple Support page has the full details and additional steps to further isolate the issue:

If the sound from your wireless headphones cuts out or is distorted - Apple Support


We hope this helps to get the right AirPod sounding as expected again.

Cheers!

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Right airpod is quiet

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