You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone XR stopped charging on wireless chargers (I've tried 3 different units).

How do I fix this?

iPhone XR

Posted on Nov 15, 2022 4:48 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 16, 2022 1:18 AM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - You have already attempted to use three different Wireless Chargers unsuccessfully. This may be a hardware issue. I recommend that you have your iPhone XR examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.


Axel F.

1 reply
Question marked as Top-ranking reply

Nov 16, 2022 1:18 AM in response to Asiago11

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - You have already attempted to use three different Wireless Chargers unsuccessfully. This may be a hardware issue. I recommend that you have your iPhone XR examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.


Axel F.

My iPhone XR stopped charging on wireless chargers (I've tried 3 different units).

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.