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can't update ipad

error message when trying to update ipad

iPad Air 2, iPadOS 15

Posted on Nov 15, 2022 6:26 PM

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Question marked as Top-ranking reply

Posted on Nov 15, 2022 7:03 PM

thank you for responding so quickly - i was in a panic. round apple's instructions re error 4013 - finally changed cords connecting my macbook and ipad and that seems to have solved the problem. i never would have thought of doing that on my own.


it's now updated and all ok. thank you again

3 replies
Question marked as Top-ranking reply

Nov 15, 2022 7:03 PM in response to ChrisJ4203

thank you for responding so quickly - i was in a panic. round apple's instructions re error 4013 - finally changed cords connecting my macbook and ipad and that seems to have solved the problem. i never would have thought of doing that on my own.


it's now updated and all ok. thank you again

can't update ipad

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