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My account has enough money to buy apple TV. The website shows that I can use the balance to buy apple products and accessories, but when I want to pay, the website prompts that I cannot use the account balance to pay.
Apple TV 4K, tvOS 16
Verify that you are shopping in the Store for your country or country-like region. It should match the country of your account. Choose your country or region - Apple
Else please contact the Apple Store staff for your country or region for assistance.
Verify that you are shopping in the Store for your country or country-like region. It should match the country of your account. Choose your country or region - Apple
Else please contact the Apple Store staff for your country or region for assistance.
Apple doesn’t support overseas shipping. Apple will only ship in the same country as where the item was sold.
There is no support for any services on Apple TV box in mainland China at this time. There is only support in the regions of Hong Kong, Macao, and Taiwan, where users can buy the device directly. Availability of Apple Media Services - Apple Support. I don’t understand why you would want to buy one now, when you can’t do anything with it.
I can only use the translator in China. I can't directly contact the customer service on the official website of the United States to help me solve the problem. It's bad now. I originally wanted to purchase an Apple TV 2022 through overseas shopping.
I do not work at Apple. I am a user of Apple products that likes to participate on these forums, a volunteer.
Unfortunately I have no solution for your predicament. I hope that another forum user may be able to help you better.
I have an address in Delaware which can help me to ship to China。However, the problem I have now is that I have recharged my account and Apple doesn't let me use it, which scares me. I wasted $150.
Are you a popular netizen or a colleague working at Apple?
Thank you very much
About the inability to use the account balance when purchasing Apple TV on Apple's official website
