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update billing information... invalid

apple wont let me verify my master card and every time i try i get this red message... i have subscriptions that i have cancelled and no outstanding payments, there is money in my account and im completely lost not only that but it wont let me use my apple ID balance because it wants me to verify my card but it wont let me.. every time i fill in the correct information and press done up the top it takes me back to the same screen as shown. its a loop

Posted on Nov 16, 2022 3:52 AM

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Question marked as Top-ranking reply

Posted on Nov 16, 2022 5:24 AM

there is money in my account and im completely lost not only that but it wont let me use my apple ID balance


See-> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 


3 replies
Question marked as Top-ranking reply

Nov 16, 2022 5:24 AM in response to braydencoate

there is money in my account and im completely lost not only that but it wont let me use my apple ID balance


See-> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 


update billing information... invalid

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