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Otterbox Defender for iPhone 4 - Home button problem

12922 Views 18 Replies Latest reply: Jun 27, 2012 11:42 AM by Mad_EVO RSS
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NinjaDad Calculating status...
Currently Being Moderated
Aug 14, 2010 7:12 AM
I've been using the Otterbox Defender on my iPhone 4 for a few weeks. It's been a great case, but over the last few days it has developed an odd issue. The home button becomes unresponsive sometimes.

There is still an audible click when you press the button, so it is actually making contact.

Taking the phone out of the case and putting it back in fixes it temporarily, but that is no small task with an Otterbox!

Has anyone else experienced this issue?
iPhone 4, iOS 4, Otterbox Defender
  • richie559z Calculating status...
    Currently Being Moderated
    Aug 14, 2010 10:06 AM (in response to NinjaDad)
    ive also noticed that and also it would bring up the multitasking bar if u just press the home button once.
    iOS 4
  • TechFrenzy Level 1 Level 1 (15 points)
    Currently Being Moderated
    Aug 14, 2010 10:28 AM (in response to NinjaDad)
    I haven't noticed this. But everyone seems to love the new defender. I, on the other hand do not. It's is scaled down dramatically from the 3G case. Cheaper, thinner plastic and silicone, and no longer protects like the old cases did. But, it is my only option working as a carpenter. There are no better cases out there yet.
    HP, Windows XP, iPhone 4
  • Aaron Boatwright Calculating status...
    I've noticed the same thing. Also like another poster said, sometimes it activates the multi tasking bar sometimes even if you only push it once.

    I've found that pushing it towards the top of the home button works more reliably as far as activating the button, as opposed to pressing the bottom half of the button.
    iMac 800MHz, 1.42 GHz Mac Mini, Aluminium Intel iMac, Mac OS X (10.5.8), iPhone 4, iPod touch, Airport Extreme
  • Famtom Hunter451 Calculating status...
    I disagree with techfrenzy, the case protects the same as the 3G according to otterbox and I tested this. I threw my 3G and 4 at a metal bed frame by throwing them both in the air about 7FT hiting the frame on the way down, plus it hit the corner of iphone 4, one of the weakest spots. ( by the way,it made my signal better somehow, BUT I DO NOT PUSH PEOPLE TO DO THIS!!!!!!)
  • TechFrenzy Level 1 Level 1 (15 points)
    I threw my 3G and 4 at a metal bed frame by throwing them both in the air about 7FT hiting the frame on the way down, plus it hit the corner of iphone 4, one of the weakest spots. ( by the way,it made my signal better somehow


    who throws their iphone around intentionally? sorry but I don't believe you did this. No way. The protection I was mainly complaining about was the flaps that plug the ports. They let dust in. The 3G did not as they overlapped. I am a carpenter and sawdust is 8 hours a day constant for me.
    HP, Windows XP, iPhone 4
  • ironman1964 Calculating status...
    I just got my defender yesterday, I will be curious to see if this problem develops with mine.
    sony vaio, Windows Vista
  • JPSumrall Calculating status...
    Have you heard anything back from Otterbox?
    MacBook Pro
  • equlizer Calculating status...
    I will agree the 3G version was built better except for the "oil slick" marks on the screen when in the defender case. I do notice dust and stuff gets in around the headphone flap and the charge port flap but ive fixed that Used some double sided tape to hold those parts down and as for dust and debris getting in around the speaker/mic on the bottom, im still thinking of what to use to fill in that gap.
    Windows XP
  • wolnats Calculating status...
    Currently Being Moderated
    Sep 25, 2010 12:15 AM (in response to NinjaDad)
    Hi all,
    I am facing the same issue too. Home button acting weird after i out on the Defender case. I love the case but this home button issue sometimes really gets on my nerve. Tried putting a small piece of paper on the button before putting on the case, helps abit but after tawhile its back. Seems like the silicon thing that is suppose to push the home button is not designed properly. =(
    2010 Macbook Pro 15", Mac OS X (10.6.4)
  • wolnats Level 1 Level 1 (0 points)
    hihi..so any news from otterbox regarding the issue?
    pc laptop
  • hhh_OK Calculating status...
    I'm having the same problem... The home button becomes unresponsive and the case button definitely comes in contact with the home button verified by the usual click, etc. I've even pulled back the silicon, pressed iphone home button down with my finger tip while it's in the case, and my iphone it is remains unresponsive. After which, I'll remove my phone completely from the case, press the home button a couple of times and it starts working again. ***!

    I'll put case back on the phone, and the home button usually works for an indefinite amount of time in the case. 2 minutes to 2 months... It's probably happened at least 20 times. I'm extremely frustrated...
    MacBook Pro, Mac OS X (10.6.6)
  • sn4p2k Level 4 Level 4 (1,215 points)
    are you sure this isnt a problem with the iPhone itself.. I experienced the exact same issue however it happened inside the case and outside the case I now have a new phone and have no such issues
    macbook pro 17 inch - iPhone 4, Mac OS X (10.6.4)
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