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Level 1

4 points

App Store Billing

Hello, when I update app on App Store, Apple charge 11.99$ and I cant update something. Also i have not active subscription

iPhone 13, iOS 16

Posted on Nov 16, 2022 9:23 AM

Top-ranking reply

Level 10

209,061 points

Posted on Nov 16, 2022 3:07 PM

You need to tap Continue (1st screenshot)

To verify / to view your billing information.

Apple charge 11.99$

If you have received an invoice from Apple, it will be stated on the invoice for what you have to pay.

Tap on Report a problem on the invoice.

You can also-> Request a refund for apps or content that you bought from Apple.

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:

If you want to cancel a subscription from Apple

If the subscription that you want to cancel is not listed

View in context

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