Greetings, I used to subscribe to iCloud for $2.99/month but I signed up for for Apple one. Why do I still get billed for iCloud?

Greetings, I used to subscribe to iCloud for $2.99/month but I signed up for for Apple one. Why do I still get billed for iCloud?


Posted on Nov 16, 2022 12:45 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 16, 2022 1:02 PM

It depends on the size of the plan you previously had and the size included with the Apple One plan you chose. The following Apple article has information: What happens to your iCloud storage when you sign up for Apple One - Apple Support

If what that article describes isn't what happened to you, contact Apple Support. See: Contact - Official Apple Support


1 reply
Question marked as Top-ranking reply

Nov 16, 2022 1:02 PM in response to joergfromwinterville

It depends on the size of the plan you previously had and the size included with the Apple One plan you chose. The following Apple article has information: What happens to your iCloud storage when you sign up for Apple One - Apple Support

If what that article describes isn't what happened to you, contact Apple Support. See: Contact - Official Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Greetings, I used to subscribe to iCloud for $2.99/month but I signed up for for Apple one. Why do I still get billed for iCloud?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.