You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID

My iphone 11 fell in water and now my face ID won't work . What can I do?

iPhone 11, iOS 16

Posted on Nov 16, 2022 6:15 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 16, 2022 6:37 PM

If the phone fell in water, there is probably more damage that you will experience later. Electronics and water do not mix well. I suggest that you make an appointment at the nearest Apple Store for an evaluation and explanation of your options. Check this link...

Apple Store - Find a Store - Apple

4 replies

Nov 16, 2022 6:42 PM in response to kathy frompearl river

kathy frompearl river Said:

"Face ID: My iphone 11 fell in water and now my face ID won't work . What can I do?"

-------


Extracting the Water...


Take it to a Retailer:

The only inexpensive way I can think of(an it will cost money) is to take it to a retailer, seeing if they have a device that gets the water out of a phone. Retailers have these.

Face ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.