My iPhone message reads: update required to access cellular data. What can I do to fix the problem?
My iPhone 7 says it needs an update to cellular data. What can I do to fix the problem?
iPhone 7, iOS 15
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iPhone 7 says it needs an update to cellular data. What can I do to fix the problem?
iPhone 7, iOS 15
As it’s an iPhone 7 first check this link→iPhone 7 Repair Program for "No Service" Issues - Apple Support
Next, try this→If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart - Apple Support
And finally: Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:
If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.
As it’s an iPhone 7 first check this link→iPhone 7 Repair Program for "No Service" Issues - Apple Support
Next, try this→If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart - Apple Support
And finally: Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:
If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.
I assume that you are using the latest update for the iPhone 7, which is IOS 15.7.1. If not, that would be the place to start.
Settings > General > Software Update
If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support
Sooner or later you are going to have to call your carrier. If it were me, that would be the first thing I would do. Chances are the "update" that is required will be provided by the carrier.
just need help updating my iPhone 7 to access cellular data. What do I do? What do you mean by text?
You must have found the solution since you marked your post as Best Answer. Nice work.
It would help other users who might be having the same issue if you could post your solution.
Thanks.
I
There is no content in your last message. Could you please re-post?
Not fixed I’m new to the community. Can you enlighten me as to my problem?
still having the problem Bob
I had not installed 15.7 trying that now. Thanks for the advice if that doesn’t work I will call the carrier. Thanks again 😊
Thank you thank you Bob too thank you Bob the update to 15.7.1 took care of my problem thank you for the help I appreciate it!!
My iPhone message reads: update required to access cellular data. What can I do to fix the problem?