Apple Watch keeps unpairing during initial set up

I just purchased a new Apple watch series 8 and began to pair it with my iPhone 12. I got past where it is paired and I tell it which wrist I wear the watch on, and it began doing something else that would take a few minutes and then it starts to unpair. It has done this several times, and I'm not sure what to do. I've shut down each and restarted, but still does the same thing.


[Re-Titled by Moderator]


Posted on Nov 17, 2022 5:34 PM

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Posted on Nov 20, 2022 2:29 PM

Hello R2D2_1973,


Thank you for reaching out to Apple Support Communities.


Let's try these steps:


"If the pairing process stalls

If it seems like the pairing process has stalled — for example, the pairing animation remains on the screen for several minutes — resetting your Apple Watch might help:

  1. Press and hold the Digital Crown while your Apple Watch is in pairing mode.
  2. Tap Reset when it appears on your watch.
  3. After your watch resets, you can pair again."


More details can be found here: If you can't pair an Apple Watch with your iPhone


If the issue persist, can you provide a few more details? What is your exact iOS version on your iPhone? Do you know your exact watchOS version? Also, do you have another iPhone you can pair your Apple Watch, just to test and see if the issue persists?


Cheers!


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72 replies

Aug 16, 2023 2:11 AM in response to chioma297

This thread is old and the well was poisoned earlier.

You would be better to write your own discussion.

You have not given us enough information to help in detail.


Please post in the new discussion these details:


The Model of Watch eg Series 7, SE 2022


The OS it is running, eg OS9.4 (Settings, General, About if you can see it)


The model of the paired iPhone eg iPhone 11


The iOS it is running eg iOS16.4 (Settings General, About)


State what you are trying to do and tell us what is happening, what do you see, are there any error messages?

Jan 6, 2023 1:57 AM in response to LD150

I did state that this was probably not the only solution and that it may not work for everyone.


my point is simply that it this and many other post the standard response was given. In most cases it was clear that the person making to standard response had not actually read what the issue was.


now I know that in some people’s eyes Apple can do no wrong and anyone who questions them must be shutdown.


that’s fine. You have your opinion and I have mine. That’s the joy of living in a free society.


goodbye

Feb 21, 2024 1:31 AM in response to Redhairing-fl

Redhairing-fl wrote:

how do you update a watch that has never been paired, you cant get into it


Chooka71’s rudeness towards the Apple Employee already disqualifies them from any credence.

If a watch has never been paired then it should not need to be updated until it has been paired once - ie bypass the requested update then update later.

It is ok to run a Watch with older software than the paired iPhone, but not the other way round.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch keeps unpairing during initial set up

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