when i traded in my 13 Pro for A NEWER MODEL and i don't have the phone the company sends it to Pennsylvania and now they want me to turn off the find my app. how do I do that???

when i traded in my 13 Pro for A NEWER MODEL and i don't have the phone the company sends it to Pennsylvania and now they want me to turn off the find my app. how do I do that???

iPhone 13 Pro Max, 16

Posted on Nov 17, 2022 6:47 PM

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Question marked as Top-ranking reply

Posted on Nov 17, 2022 7:05 PM

See this support document. Turn off Find My on your devices and items - Apple Support


Especially this line. If you no longer have the device, you can remove it from your account using Find My on iCloud.com.


That second link here takes you here. Remove a device from Find Devices on iCloud.com - Apple Support

This is the one that you will need to follow since you no longer have the device.

1 reply
Question marked as Top-ranking reply

Nov 17, 2022 7:05 PM in response to devorah193

See this support document. Turn off Find My on your devices and items - Apple Support


Especially this line. If you no longer have the device, you can remove it from your account using Find My on iCloud.com.


That second link here takes you here. Remove a device from Find Devices on iCloud.com - Apple Support

This is the one that you will need to follow since you no longer have the device.

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when i traded in my 13 Pro for A NEWER MODEL and i don't have the phone the company sends it to Pennsylvania and now they want me to turn off the find my app. how do I do that???

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